If you’ve messaged a coach and haven’t received a response, there are a few steps you can take to ensure effective communication and find a solution. It’s essential to make sure your message was sent properly, check for any possible delays, and explore additional options if necessary.

1. Give It Time

Coaches often have varying schedules and may not be able to respond immediately. Typically, we ask coaches to respond within 24 hours (max), but it’s possible that they are busy with other clients or training sessions. If it’s been less than a day, try waiting a little longer to allow time for a response.

Tip: If you’re still waiting after a couple of days, consider sending a polite follow-up message. Sometimes messages can get missed, especially during busy periods.

For more information on communication expectations, check out the Coaching Hours and Expectations page.

2. Check Your Notification Settings

It’s important to make sure you’ve enabled notifications for messages from coaches. If you’ve accidentally turned off notifications or haven’t set them up, you might not be aware of a coach’s response. To ensure you’re notified when a coach responds, check the Notification Settings to confirm that everything is set up properly.

3. Review Your Message and Coach’s Availability

Consider whether your message was clear and detailed. Sometimes, coaches may not respond immediately if they are unsure of your availability or needs. Ensure you’ve provided all necessary details about your schedule and training preferences so that coaches can assess whether they’re available to meet your needs.

Tip: If you haven’t received a response and your message is vague, send a follow-up with additional details about your goals and availability.

4. Reach Out to Other Coaches

If you haven’t heard back from the coach after a reasonable amount of time, or if you find that their schedule doesn’t align with yours, you might want to reach out to other coaches. Athletes Untapped offers a broad selection of coaches across various sports and skill levels. You can browse other coach profiles to see if someone else may be a better fit for your training needs.

To find more coaches, visit How to Find a Coach, where you can search by sport, location, and specialization.

5. Contact Support

If you’ve followed all the above steps and still haven’t received a response, it’s time to reach out to Athletes Untapped’s support team. Our team will ensure that you connect with a coach and assist with any technical issues that might be preventing communication.