We believe in 100% transparency and want our best coaches to shine. Your success directly contributes to ours, which is why we are open about how we determine visibility in search results. If you’re aiming to improve your position, here are the key factors that influence your ranking:

• Response Time to Clients: One of the most significant factors in your ranking is how quickly you respond to client inquiries. The best coaches on our platform typically respond within 2 hours. Fast responses show clients you are committed, professional, and reliable, which builds trust and encourages more bookings.
• Repeat Bookings: The number of repeat bookings you earn is also a crucial element. If a client only books one lesson, it doesn’t reflect the long-term value we promote to clients. Multiple bookings signal to the platform and to potential clients that you are delivering quality coaching and fostering lasting relationships with your athletes – which is ultimately how they’ll achieve their goals.
• 5-Star Reviews: Positive reviews are essential for your ranking. Always ask new clients to leave a review after their first session. They will receive an email prompt to submit their feedback or they can do it from their dashboard. Generating reviews will help build your credibility and improve your profile’s visibility. The more 5-star reviews you have, the better your search result position.
• Overall Engagement: Your engagement with the platform impacts your ranking. This includes how quickly you respond to Athletes Untapped support inquiries, how actively you manage your inbox, and how engaged you are in your coaching community. Coaches who are consistently active and responsive are seen as more reliable and get ranked higher in search results.

By focusing on these factors — responding quickly to clients, earning repeat bookings, collecting positive reviews, and staying actively engaged — you can improve your position in search results and build a successful coaching business on our platform. It’s not rocket science! If you’re engaging, reliable, and a great coach, we will do as much as we can to help you grow your business.

For more information on how to put your profile on vacation mode, visit this article. For more information regarding your account security, visit this article.