To stay updated on client inquiries, you must opt-in to receive notifications. Once enabled, you’ll get an immediate text or email every time someone sends you a message. If you have the AU app installed and push notifications turned on, you’ll receive a notification directly to your phone as well. This ensures that you’re alerted as soon as a client reaches out, helping you stay on top of potential bookings in real time.

Why Keeping Notifications On is Crucial

It’s absolutely vital to keep your notifications on so you don’t miss any messages from clients. Responding quickly can be the deciding factor in securing a booking, as many clients contact several coaches before making a decision. If you’re slow to reply because you missed a message, it’s highly likely that the client will choose someone else who was more responsive. By having your notifications turned on, you maximize your chances of being the first to respond and increasing your likelihood of getting booked.

Managing Notifications for Better Communication

Managing your notifications effectively can help you stay on top of client messages without feeling overwhelmed. Check your settings to ensure you’re receiving the notifications in a way that suits your preferences—whether that’s via text, email, or push notifications through the app. The key is to strike a balance so you’re always informed without being bombarded.

Troubleshooting Notification Issues

If you’re not receiving notifications as expected, it’s important to troubleshoot your settings. Double-check that you’ve opted in for notifications both on your AU account and within your phone’s settings for text and push notifications. If you continue to experience issues, consider reinstalling the app or updating your notification preferences. You can always contact our support ream if you have any questions/issues.

For information on how to contact the AU support team, visit this article. For information on how to contact your clients, visit this article.