There are a couple of different ways to contact a coach depending on the status of your booking:
If you’re contacting a coach for the first time:
To reach out to a coach for the very first time, go to our website and search your sport & location. This will filter the available coaches based on your preferences, allowing you to browse through those who meet your specific needs. Once you’ve found the coach you’re interested in, scroll down to their profile and click the “Message Coach” button. After clicking that button, you’ll be prompted to type out your message in the provided text box. Once you’ve composed your message, simply click “Send Message,” and you’ll be prompted to create an account (it takes less than 1 minute). Once your account is created, your communication will be sent directly to the coach and you’ll be able to view your inbox. This is an easy and efficient way to initiate contact with any coach that catches your eye.
If you’re contacting a coach after booking:
If you’ve already booked a session with a coach, reaching out is just as simple. Whether you prefer using the Athletes Untapped mobile app or the website, both options work seamlessly. Log into your Athletes Untapped account on either platform, and then navigate to your inbox. In your inbox, you’ll be able to find a list of all your ongoing communications, including any messages with your coach. Look for your coach’s name and select their profile to open up the conversation. From there, you can send them a message about any session-related inquiries or simply follow up on any ongoing communication. It’s a quick and easy process that keeps all your messages organized in one convenient place, allowing for smooth communication between you and your coach.
Important reminder:
To message or book a coach through Athletes Untapped, you must have a registered account on the platform. Having an account ensures that all communication is secure and tied to your profile, giving you easy access to manage your bookings, payments, and messages. So, make sure you have an active account to fully take advantage of the messaging system, ensuring that you can stay connected with your coach every step of the way. With an account, you’ll be able to reach out, ask questions, and confirm session details with ease!
For more information on how to pay for lessons, visit this article. For more information on how to find the right Athletes Untapped coach, visit this article.