Getting in touch with your clients is easy, and we’ve designed our platform to make communication as convenient as possible. Whether you’re using the Athletes Untapped website or mobile app, the first step is to navigate to your inbox. This is where you’ll find all ongoing conversations, as well as new messages and booking inquiries. From your inbox, you can easily search for the specific client you wish to contact by name, making it clean to keep track of all your communications. Once you’ve found your client, simply click on their name and start a conversation (or follow up) by sending them a message directly through our platform.

In order to message a client, they must have an active and registered account with Athletes Untapped. This ensures that all communication takes place within a secure and professional environment, making it easier for both coaches and clients to manage their bookings and interactions. If your client hasn’t yet created an account, they won’t be able to book lessons with you or send messages through the platform. Therefore, it’s important to remind clients to register if they haven’t already done so. Once they have an account, you can freely message them at any time, whether it’s to confirm lesson details, ask questions, or follow up on their progress.

Communication with your clients through the Athletes Untapped platform is designed to be seamless and efficient, allowing you to maintain a professional relationship with ease. By using the inbox feature, you can keep all your messages organized in one place, making it easy to stay on top of your communications without the hassle of switching between different messaging systems. Whether you’re coordinating lesson schedules, answering client questions, or offering advice, our platform provides a secure space to keep the conversation flowing. We’re here to ensure that connecting with your clients is as simple and effective as possible, so you can focus on delivering the best coaching experience.

For more information pertaining to bookings and how to verify if your client has purchased lessons, visit this article. For information on how to view your total earnings & bookings, visit this article.