All Articles - Athletes Untapped Support

All Support Articles

I'm an Athlete/Parent

Getting Started

What are some ways to support my athlete’s nutritional needs in conjunction with their training?

What are the benefits of setting short-term goals in private coaching?

How can I help my athlete balance training with academic responsibilities?

Should my athlete specialize in one sport?

How do I support my athlete without interfering?

How do I help my athlete set realistic goals?

What’s the ideal training schedule for different age groups?

How can I help my athlete recover after intense training?

What questions should I ask after each training session?

Can private coaching improve my athlete’s chances of getting recruited?

Should I attend my child’s coaching sessions?

Do I need to bring equipment with me?

How do I prepare for my first lesson?

How Do I Leave a Rating for My Coach?

What are the benefits of private coaching vs regular team training?

How do I know if private coaching is right for me?

Can I Use Athletes Untapped If I Am a Beginner?

Is There an Age Limit for Athletes Using the Athletes Untapped Platform?

How do I sign up (as a parent or athlete)?

What sports are offered at Athletes Untapped?

Is Athletes Untapped right for me/my child?

About Athletes Untapped: What it is, and How it Works

Account & Profile

How Do I Track My Athlete’s Progress?

How do I sign into my account?

Finding a Coach

What should I do if my athlete is feeling discouraged after a coaching session?

How can I help my athlete manage pre-competition anxiety with their coach?

What’s the best way to evaluate a coach’s effectiveness?

How do I know if my athlete is ready for advanced-level coaching?

Can I schedule a trial session before committing?

What are the signs of a good private coach?

What if my coach is a no-show?

I haven’t received a response from a coach I’ve messaged, what now?

How much does it cost to book a coach?

What if my coach isn’t the right fit?

How do I contact a coach?

How do I find a coach?

Booking Training Sessions

Can I Request a Specific Location for My Training Session?

What Happens If I Show Up Late to a Lesson?

How Do I Request Small Group or Team Training Instead of 1-on-1?

How do I know if I booked a lesson?

How much time does a coach rate cover?

How do I modify a booked lesson?

How do I cancel a lesson?

What if my coach cancels a lesson?

Payments

Can I set up recurring payments for coaching?

Can I Tip My Coach Through the Athletes Untapped App?

Can I Split Payments for Lessons with Another Athlete?

How do I change my payment method for a lesson?

When will I be charged for my lessons?

Can I receive a refund?

What if I don’t feel comfortable paying online?

Can I pay my coach via Venmo or cash?

How do I pay for a lesson?

Trust & Safety

How do I ensure my athlete is training the right way?

How Do I Report an Issue with My Coach?

What is the refund & credit policy?

Where can I find the Athletes Untapped Terms of Service

How do I contact Athletes Untapped support?

How do you evaluate coaches?

I'm a Coach

Getting Started

How can I adapt my coaching for athletes with physical limitations or disabilities?

How can I adapt my coaching style for athletes with different cultural backgrounds?

How can I handle situations where an athlete is resistant to feedback?

What are some creative ways to keep training sessions engaging and fun?

What are the benefits of continuous professional development for coaches?

How can I utilize virtual coaching to reach more athletes?

What steps should I take to establish a successful coaching career?

What’s the best way to give game-day support outside of regular training?

How do I handle coaching athletes with different levels of motivation?

How can I adapt my coaching style to different learning types?

Should I teach multiple positions, or focus on specialization?

How do I structure a training session for an athlete preparing for tryouts?

How do I help an athlete who is transitioning to a new position?

What are the best ways to analyze game footage with an athlete?

How do I assess an athlete’s skill level in the first session?

How do I adjust training for different skill levels?

Can I offer video breakdowns or analysis for my athletes?

How do I give constructive feedback to young athletes?

What if an athlete isn’t making progress – how should I handle it?

What should I bring to my training sessions?

What are the best practices for running my first lesson?

How do I train efficiently and not waste time?

What are the hours and scheduling expectations for coaches?

I’ve Tried Other Coaching Sites Before but Didn’t Love Them – How Do I Know If This Is Legit?

Does AU Find Clients for Me, or Is That My Responsibility?

When Should I Expect to Book My First Client?

Does AU Provide Facilities for Their Coaches?

How Can I Be Sure I Completed All Three Onboarding Steps?

How Many Lessons Am I Supposed to Be Available for Each Week?

How Many Clients Does the Average Coach Receive?

I’m Not Very Tech Savvy – Can I Still Apply to Coach?

How Does AU Find Clients for Me?

Is There a Formal In-Person Interview Process?

Next Steps After Onboarding for Coaches

What type of Coach does Athletes Untapped look for?

How do I submit my background check?

How do I become an Athletes Untapped coach?

Why should I become an Athletes Untapped coach?

Is Athletes Untapped free for coaches?

Booking Training Sessions

What are some strategies for re-engaging athletes who have become inactive on the platform?

What are the most effective ways to increase my bookings?

What are the best strategies for retaining clients long-term?

How do I structure multi-session training plans for long-term growth?

How do I follow up after a lesson to maintain engagement?

Can I require a client to book a minimum number of lessons?

What should I do if my athlete doesn’t show up?

Does AU Support Group and Team Lessons?

How Are Clients Connected with Me?

How Will I Get Notified if Clients Contact Me?

How Quickly Should I Respond to Clients?

Do I Have to Take on a Client if They Message Me?

Where can I view my bookings and total earnings?

How do I get past or existing clients to re-book?

How do I contact a client?

How do I know if my client’s service has been booked?

What if I have duplicate booking requests?

What are the coach cancellation policies?

How do I modify a booked lesson?

Taxes

Does Athletes Untapped cover insurance for coaches?

Will I receive a 1099 from Athletes Untapped?

My Profile

How can I assess and improve my coaching effectiveness?

Should I specialize in one sport or coach multiple?

Can I request testimonials outside of the platform?

How do I differentiate myself from other coaches?

What are some keys for an outstanding coach application?

Does AU Support Virtual Lessons?

Is There a Fee Associated with Maintaining a Coach Profile?

How, and Why, Should I Create a Custom URL for My Profile?

I’m on Vacation Mode – How Do I Get Off?

How Many Training Locations Can I Add to My Profile?

How Do I Complete My Background Check?

How Do I Reset My Password?

Why Am I Still Receiving Emails from Certn.co After Completing My Background Check?

How do I edit my coach profile?

How can I see reviews my clients have left for me?

How do I improve my position in search results?

How can I promote my coach profile?

Should I request reviews from my clients?

Can I pause coaching, but keep my account active? (Vacation Mode)

How do I manage my availability?

Payments

I increased my rate – can my existing clients pay my old rate?

Stripe Asked for My ‘Website’ When Setting Up My Payout Method – What Do I Put There?

When Will I Receive the Payout After Completing a Lesson on My Calendar?

How Do I Set Up My Payout Method via Stripe?

What Does the AU Team Suggest I Set as My Four Pricing Options?

Do I Have to Keep All Four Pricing Options on My Profile?

How do I edit my rates?

Do I set my own prices?

How do I get paid after completing a lesson?

Trust & Safety

What strategies can I use to prevent athlete burnout?

What are the best practices for building personal connections with athletes?

How do I handle difficult conversations with parents about their athlete’s progress?

What should I do if a client gets injured during training?

What is the refund & credit policy?

What if there’s an emergency during my lesson?

How can I keep my account secure?

Where can I find the Athletes Untapped Terms of Service

How do I contact Athletes Untapped support?