If you need to make changes to your upcoming lesson – whether it’s rescheduling to a different date or time, adjusting the number of athletes joining, or any other modification – it’s no problem at all! Simply reach out to your coach and let them know ahead of time about the changes you’d like to make. Whether you need to shift the session to a more convenient time, or if your group size needs to be updated, your coach will be more than happy to accommodate these adjustments as long as they’re communicated in advance. We understand that life can get busy, and sometimes plans need to change, so you have the flexibility to make your experience as seamless as possible.
If you do need to cancel a lesson altogether, don’t worry! Cancelling a lesson on your calendar will automatically convert it into a credit on your account. This means that you won’t lose any of the value from your lessons, and you’ll be able to apply that credit toward future lessons. This is a convenient and flexible solution that helps ensure you don’t miss out on any of the benefits of your coaching sessions. Whether you’re rescheduling or canceling, our system ensures that your experience remains hassle-free and that your credit is always there for you to use whenever you’re ready to book again.
Our primary goal is to provide you with a smooth, enjoyable, and worry-free coaching experience. We strive to make the entire booking and scheduling process as easy and accommodating as possible, so you can focus on what matters—learning and improving. With our flexible policies and dedicated support, you can book lessons with confidence, knowing that we’re here to help accommodate your needs and ensure that your coaching journey is as enjoyable and successful as possible. Whatever adjustments or changes you need to make, we’re here to support you every step of the way!
For more information on how to modify your lesson(s), visit this article. For more information regarding whether Athletes Untapped is the right fit for you (or your child), visit this article.